To order any item:Please email with the item number. We will notify you if the item is still available and advise you of the total cost incuding shipping. Please be sure to give the item number!Shipping and Insurance:We ship US Postal Service insured. Shipping and insurance cost depends on weight and value. You can estimate shipping costs at the US Domestic Postage Calculator, or contact us for an estimate. We insure for actual sales price only, no exceptions. We normally ship the day after payment is received.Payment Options:We accept PayPal, money orders, and bank checks. Personal and business checks are also fine, but may delay shipment for as long as two weeks (at our option) while checks clear.Special Notes for Out-of-Country Buyers.We can ship virtually any item out of the United States. Shipping costs tend to be relatively high, check the US International Postage Calculator for an estimate. Express Mail is normally the best option for most items. We are required to fill out customs forms that accurately list the item and item value. We always list actual sales price on customs forms, and we will refuse to sell to individuals who request that we falsify customs forms. Please don't ask us to do this. We like our customers, but not enough to go to jail for them!We recommend that out-of-country buyers use PayPal, but we can accept bank checks in US funds drawn on a U.S. Bank, or International Money Orders in US funds. Credit Card Orders:Sorry, as of August 1, 2006, we no longer accept credit cards, but you can use you credit card with PayPal.Returns:Although we cannot offer a long-term guarantee on our used and antique items, we do offer a 3-day inspection period. If, after a 3 day inspection, you are unhappy with your purchase for any reason, you can return the item for a full refund of the purchase price (we do not refund shipping charge except in extraordinary circumstances). We do require that the returned item be in the same condition as when it was shipped, and that you let us know that you are returning the item in advance, please. We will issue a refund as soon as we receive the item back.Shipping Damage and Insurance Claims:We very rarely have shipping problems, however, in the case of damage or loss, here are our policies.Damage:Notify us immediately if you receive the item in damaged condition, and keep all packaging. We will file any insurance claim, and the buyer must fill out all paperwork as required by the USPS. Once all claim information is properly submitted, we will reimburse the buyer directly and the insurance payment will be sent to us. This procedure is the fastest method for reimbursing the buyer. Note that all insurance claims will be filed for actual sale price, no exceptions.Loss (non-delivery):Claims for loss cannot be filed until 30 days have passed from the date of shipment. After 30 days we will file an insurance claim, and the buyer must fill out all paperwork as required by the USPS. Once all claim information is properly submitted, we will reimburse the buyer directly and the insurance payment will be sent to us. This procedure is the fastest method for reimbursing the buyer. Note that all insurance claims will be filed for actual sale price, no exceptions. |